After-Sales and Technical Support
Please note that you will not be able to contact us by phone on the following dates:
- Friday 20th December 2024
- Tuesday 24th December 2024
- Wednesday 25th December 2024
- Thursday 26th December 2024
- Friday 27th December 2024
- Wednesday 1st January 2025
You can still place orders online during this time. Communications via our website and email will be answered, although not as promptly as usual.
These support pages are for Microcosm customers. If you are an end-user of software that is protected by one of our products, please contact your software vendor. We are not able to support you directly. If you purchased your Microcosm product through one of our partners, please contact them for support. For presales and general enquiries, please use our enquiry form.
Knowledge base, free software updates and more for our newest, most secure dongle-
Knowledge base, software updates and more for our software-based copy protection and licensing system.
For SmartSign support, login to the Developer Site and choose the Support menu option.
Knowledge base, drivers and software updates for our original dongle system.
For help with all other products, including legacy products such as CopyControl and Html2App, click here to contact our support team.